Please support "Rollup Summary" as a supported field type in the Salesforce-ZD integration


  • Jimmy Rufo
    Zendesk Luminary

    Hi @...,

    We had historically used a third party integration for other fields that ZD does not support, such as formula fields.  Unfortunately, the ones in place have proven unstable or ineffective in scale, which is why we really need ZD to step up their game in supporting more field types.  Exalate does not sound familiar, but I can keep that in mind.  At this point in time, we are using an alternative solution involving a script and updates to the Zendesk org API directly.


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