Enable app (on sidebar) when creating new ticket
AnsweredI have an App which Initiated when i open any ticket in zendesk.
What i want to achieve is, the same App should be initialize when i am creating new ticket.
is that possible or i have to follow to different way.
Thanks!
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Eric Nelson can you help me on this?
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Hey Ram,
You're looking for the "new ticket sidebar" location. I'd suggest reading our documentation about different app locations.
Thanks!
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Eric Nelson
Thanks!
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