Enable app (on sidebar) when creating new ticket

Answered

August 23, 2022 09:55

I have an App which Initiated when i open any ticket in zendesk.
What i want to achieve is, the same App should be initialize when i am creating new ticket.

is that possible or i have to follow to different way.

Thanks!

3 Comments

Ram Chander
- August 23, 2022 09:57
Eric Nelson can you help me on this?

0
Eric Nelson
- August 23, 2022 19:11
Zendesk Developer Advocacy
Hey Ram,

You're looking for the "new ticket sidebar" location. I'd suggest reading our documentation about different app locations.

Thanks!

1
Ram Chander
- August 24, 2022 06:03
Eric Nelson
Thanks!

0

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3 Comments

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