Enable app (on sidebar) when creating new ticketAnswered
I have an App which Initiated when i open any ticket in zendesk.
What i want to achieve is, the same App should be initialize when i am creating new ticket.
is that possible or i have to follow to different way.
Eric Nelson can you help me on this?
You're looking for the "new ticket sidebar" location. I'd suggest reading our documentation about different app locations.
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