Proactive greeting in Messaging



  • Official comment
    Brett Bowser
    Zendesk Community Manager

    Hey everyone, proactive messages in Messaging is now available! Check out this article for more information: Announcing Proactive Messages in Messaging

    Thanks for taking the time to share your feedback with us :) 

  • Dave Dyson
    Hi John, and welcome to the community -- proactive greetings in Messaging is currently slated for the first half of 2023. See Arpan's answer here: Messaging proactive greetings multiple languages

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