Scheduling the download of views



  • Jacob the Moderator
    Community Moderator
    Zendesk Luminary

    Hi Karen,

    Scheduling a CSV download of a view is not a built-in feature, and I'm not aware of any add-on that can do that either.

    I hope you haven't given up on Explore just yet because you should be able to achieve what you're after.

    Since the metric isn't what you're looking to report on, you can just select "Tickets" (optionally you can hide that column from the table - see lower right in the image below).
    You can filter for tickets that are not "solved" or "closed" and use a requester or organization filter to narrow down to tickets from your supplier.

    Adding the table to a dashboard you can schedule recurring deliveries.

    I hope this helps you out.


Please sign in to leave a comment.

Powered by Zendesk