AD FS Custom attribute mapping

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Israel Gabancho

Posted Sep 09, 2022

Hi Folks!!

I´m new here. I´m going to try to explain my issue:

I have an integration between Zendesk and a SAML relationship with AD FS. 

The basic attributes are flowing correctly between both infrastructures, but when I try to send attributes from AD to Zendesk with custom attributes, Those fields have not been filled up. 

Could you help me with this?

 

Thanks!!!

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3 comments

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      Eric Nelson

      Hey Israel,

      No worries, happy to help.

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      Israel Gabancho

      Hi Eric!

      Thanks a lot for you fast answer! that was what I was looking for! :)

      Thanks a lor for your help!

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      Eric Nelson

      Hey Israel,

      Have you confirmed that the attributes you're trying to pass can be accepted? We have a list that you can review here.

      Thanks!

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