Currently, we have on our site a URL hyperlink that opens our chat widget for the customer. We are in the process of going from Chat to Messaging and would like to maintain this functionality but have learned that it is impossible to accomplish this with the New messaging widget. Sepecifically, we would like a URL link that opens the chat (as opposed to just opening a new webpage with the messaging widget still minimized). Please, in order to make messaging better than Chat this feature must be implemented.
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