Using a text link to have live chat pop out
AnsweredHi, I'm using phase 1 Zopim chat. I'm looking for a way to add a text link to my header so that when someone clicks it the live chat pops out over the screen. Thanks in advance!
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Official comment
Hey there,
If you're using Web Widget (Classic), this article will come in handy.
I would also encourage you to get started on a Chat Phase 4 migration to get access to the latest features like Messaging, Agent Workspace and enhanced analytics with Explore.
Hope this helps!
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Hi Sarah,
Thanks for your help. We have followed the steps in the article, but the chat widget is opening to a new tab, not popping over the screen. Here is a link to the dev site. https://www.weathertightcorp.com/staging/ The link is in the top right. Did we configure something wrong?
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Hi Sarah,
I'm checking back to see if you have any more info to fix our issue. Thanks!
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