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Bug when selecting Manage user in Support link

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Rachel Seller

Posted Sep 22, 2022

If I open an agent in a new tab from the list in Admin Centre, the link at the top right to Manage in Support does not appear.

If I open the agent in the same tab the option is there as normal.

Just a bit inconvenient when I'm looking to edit several in one session

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    Tess French

    Zendesk Product Manager

    Hi there Rachel Seller
    This issue has been fixed; you'll now see "Manage in Support" no matter how you get to a team member's profile. Thank you so much for your feedback.
    - Tess 

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