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Unable to save code edits - "Failed to Save Theme" error



Posted Sep 22, 2022

Ever since last week I have been experiencing this issue where if I try to edit code for a certain theme that I imported from github (that is no longer connected to github) and hit save, I get an error message that says "Failed to Save theme". I am then re-directed back to the workbench page. This is frustrating because I was most of the way done with editing this theme. I have mostly only changed the CSS and I am not sure why this would be happening now. It was not happening for the first few weeks of making edits and now when I am mostly done I cannot save. Any suggestions?Errorbelow


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4 comments

I have the same issue, any news?
Thanks.

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I have same issue since last week. Any updates on this issue?

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We are also experiencing this issue, reported November 10th and it has been ongoing since.

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image avatar

Christine

Zendesk Engineering

Hi Ravi and Jameela,

Kindly reproduce the issue and generate a HAR file for troubleshooting so we can check the logs and see what's causing the error when saving your theme. Once you have the HAR file, please raise a ticket with our support team directly so we can investigate. Thank you!

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