Remove thumbnails from Zendesk?
I am not a "user" or "customer" to Zendesk per se...
But, there is an annoying thing when I contact businesses who are using Zendesk for customer support a small thumbnail picture shows up in the chat. It is an super old picture that I don't wanna use. How do I remove or change it? I do not know where it came from but all I know I used it as a profile picture on my hotmail several years ago...
I hope I get some help, thanks!
Thank you for reaching out to Zendesk!
Im guessing you probably used hotmail to login to zendesk at some point.
If any of the business have a helpcenter article page you can go to my profile - edit profile to upload a new picture, alternatively the agents on the businesses end can help you reove your profile picture.
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