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Automated Outbound Calls

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Lily Lobaton

Posted Sep 27, 2022

Hey,

Is there anyway to have automated outbound calls with a recording, rather than having agents make those outbound calls? It would be for specific tickets. Or a plugin that would do that?

Thanks!

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    Official

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    Sean Chuang

    Zendesk Product Manager

    Hello Lily,

    Thank you for the feedback. At this time, it is not in our roadmap for 2023.

    Thank you for your understanding.

    Sean

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