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Automated Outbound Calls

Answered
Lily

Hey,

Is there anyway to have automated outbound calls with a recording, rather than having agents make those outbound calls? It would be for specific tickets. Or a plugin that would do that?

Thanks!

1 Comments

  • Official comment
    Sean Chuang
    Zendesk Product Manager

    Hello Lily,

    Thank you for the feedback. At this time, it is not in our roadmap for 2023.

    Thank you for your understanding.

    Sean

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