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Integration between Zendesk and ClickUP



Posted Sep 28, 2022

Hi Zendesk Community!

We are trying to do an automation between Zendesk and ClickUp.

Our goal: when a new ticket is opened in Zendesk, a task should be open in ClickUp.
This is already configured through Zapier.
But the Task should be created or created and then moved to a specific List in ClickUp, accordingly to the Customer. We have a List in ClickUp for each customer.
There is an automation in ClickUp to do this, by creating a kind of rule. But unfortunately i can do it by creating one by one, and you can imagine if i have to do this customer by customer, well is the opposite to "automation".

To be clear: we need to each new ticket opened in Zendesk, go to ClickUp to that Customer's specific List.

Thanks a lot for help and comment.

Any experience or idea? 

Kind regards!


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