Feature Request Summary:

Zendesk should allow using content blocs in tables (in a cell)

Description/Use Cases:

My business is display a claim procedure our customers need to follow in cas of a problem with the delivery of their parcel. We are using 14 carriers at this time and the procedures have a commun part and some differences from a carrier to another.

The procedure is split by carrier and displayed in a table for a more smooth reading. I would like to be able tu create a content bloc with the list of the documents the clients need to send us and then insert it in every table (one cell) then add specific documents if need (outside the content bloc). The content bloc contains only a bulleted list with text only

Business impact of limitation or missing feature:

Every time the procedures changes and one document is added or removed from the "core" part, I need to update 14 time for a lost parcel claim and 14 times for a dammaged parcel claim. The error margin is huge

Other necessary information or resources:

https://help.boxtal.com/hc/fr/articles/360000228518