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Issue with the Assignee field
Posted Sep 29, 2022
Hello,
I'm witnessing a display inconvenience with the Assignee field of a ticket. The way this field is shown is inconsistent depending on the length of the group name. Sometimes the name of the group is displayed properly with a / sign between the group and the assignee, sometimes there's no /, sometimes the name is truncated without /. See the following screenshots for examples.
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4 comments
Christine
I created a ticket on your behalf for further checking. Kindly check your email for updates. Thanks!
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Steve Huey
The Assign field has is no longer shown on my account. How do I get it back?
See below screen shot.
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Kacey Zeccola
I have created a separate ticket on your behalf so our support team can work with you directly to recover the assignee field.
You should receive an email shortly stating your ticket has been created and they will follow up with you as soon as possible.
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Saval BV
i've got the same problem for one of my employees
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