Errors regarding assets missing when uploading a new app
Hi,
I'm trying to upload a public app to marketplace and it throws errors regarding assets missing, but all the assets are in the .zip folder according to the guidelines.
App perfectly works as private if I upload it manually, assets were created/named exactly as instructed in the guidelines.
Any suggestions on what am I doing wrong?
Regards,
Gabi
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Hi Gabriel Bereschi,
You seem to have a multi product app. Did you make sure to replicate the assets for each product as mentioned here?
A support/chat app assets should be structured as follows:
- app
|- assets|- support|- logo.png|- logo-small.png|- screenshot-0.png
|- screenshot-1.png
|- screenshot-2.png
|- chat|- logo.png
|- logo-small.png|- screenshot-0.png|- screenshot-1.png|- screenshot-2.png -
Yes, I tried that as well, but I got a simple generic and rather vague error message
Am I missing something?
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That error I have not seen before. I recommend contacting Support to have a look at your package.
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