Add placement edit to the article bulk edit

3 Comments

  • Jane M Langschied

    Agreed! I would love this capability.

    1
  • Paul Jameson

    We finally moved all of our articles from one KB system to Zendesk Help Center. I'm able to now bulk edit many of the properties. However the bulk edit of section placement for hierarchy is not available. We have hundreds of articles to bulk edit. Need to let our bleeding fingers heal after manually rebuilding all of the articles as there was no import feature (as to be expected), but we did expect some bulk editing post creation. Now we have to open each one and edit. We are learning the hard way that Labels are not editable or delete-able if made in error. Learning the hard way to not think Labels should hold tags as the field below is called Related and not Tags which does indeed holds tags and thankfully editable or delete-able if made in error.

    0
  • Shawna James
    Community Product Feedback Specialist
    Hi all, thank you very much for your feedback. I want to confirm that this has been logged for our PM's to review. We appreciate you taking the time to provide us with your use cases. For others who may be interested in this feature request, please add your support by continuing to provide comment or add an upvote to the post. Thanks again!
    0

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