Triggers are lacking


  • Jakub Konik
    Zendesk Product Manager

    Hi Kate. Thank you for your honest opinion. All of these use cases make sense and are on our radar. 

    Have you tried Automated Actions for the 3rd use case (task automation on deal stage move)? You can find it in Settings -> Business Rules -> Automated Actions. 

  • Kate Woollard

    Hi Jakub, I think that might be a good work around for us. Thank you! I understand there is a lot of work going on with Triggers at the moment. I look forward to the releases as they become available. 


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