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"Uncaught Error: [ZAF SDK] Could not find client for instance" on Modal



Posted Oct 26, 2022

Hello,

I am having an " Uncaught Error: [ZAF SDK] Could not find client for instance " on my modal. I used the Zendesk modal API to create the modal.
The error occurs after I open the modal the 2nd time.

I also need to close the modal over and over again so that the content will show up.
Please check this Loom video to understand better what I meant.

Looking forward to your reply.

Thank you,
Benessa


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6 comments

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Tipene Hughes

Zendesk Developer Advocacy

Hey, Benessa Dumol!

I'm going to pull this in to a ticket so we can take a look at your implementation in a bit more detail. You should see a separate email coming through from me shortly.

Thanks!

Tipene

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Hi Tipene Hughes,

I responded to the ticket that you created.

Thank you,
Benessa

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Tipene Hughes and Benessa Dumol, I'm having the same issue. Can you share how this was resolved?

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I was able to resolve my problem. I had created a wrapper around the ZAF client, but failed to bind some of the methods to the client, so at some very late point in the app lifecycle the modal broke.

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Benessa Dumol I am having this exact problem.  Can you share what the solution was?

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Greg Katechis

Zendesk Developer Advocacy

Hi Ed! Each situation is almost definitely going to be different, so could you share the code shippet where you're trying to call the modal instance?

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