"Uncaught Error: [ZAF SDK] Could not find client for instance" on Modal

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Benessa Dumol

Posted Oct 26, 2022

Hello,

I am having an " Uncaught Error: [ZAF SDK] Could not find client for instance " on my modal. I used the Zendesk modal API to create the modal.
The error occurs after I open the modal the 2nd time.

I also need to close the modal over and over again so that the content will show up.
Please check this Loom video to understand better what I meant.

Looking forward to your reply.

Thank you,
Benessa

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6 comments

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      Greg Katechis

      Hi Ed! Each situation is almost definitely going to be different, so could you share the code shippet where you're trying to call the modal instance?

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      Ed McGough

      Benessa Mae Dumol I am having this exact problem.  Can you share what the solution was?

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      Michael Bennett

      I was able to resolve my problem. I had created a wrapper around the ZAF client, but failed to bind some of the methods to the client, so at some very late point in the app lifecycle the modal broke.

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      Michael Bennett

      Tipene Hughes and Benessa Dumol, I'm having the same issue. Can you share how this was resolved?

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      Benessa Dumol

      Hi Tipene Hughes,

      I responded to the ticket that you created.

      Thank you,
      Benessa

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      Tipene Hughes

      Hey, Benessa Dumol!

      I'm going to pull this in to a ticket so we can take a look at your implementation in a bit more detail. You should see a separate email coming through from me shortly.

      Thanks!

      Tipene

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