"Create a ticket" button in ArticleUI sometimes still visible

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Alex Mavrichev

Posted Oct 28, 2022

I am wondering why "Create a ticket" button in ArticleUI sometimes (only on the first run) still visible despite the fact that I've disabled it using:

articleUiConfig.showContactOptions = false

I am using iOS Help Center SDK 5.5.0
How do I completely disable it?

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      Eric Nelson

      Hey Alex,

      Sounds like this could be a bug. Have you been able to find a particular pattern / situation in which the create a ticket button appears?

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