Enable dynamic content in the web widget
Posted Nov 02, 2022
Feature Request Summary:
Can there be an option to natively place dynamic content into the web widget's content areas.
Description/Use Cases:
Areas that we can benefit with dynamic content are:
- Pre-chat form: Pre-chat greeting
- Pre-chat form: Department label
Business impact of limitation or missing feature:
Non-critical, however, this is important to have for global companies with non-English clientele.
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