Zendesk Support - displayed in every project despite restrictions in place
We have a number of projects installed and we have recently installed the Zendesk Support for JIRA plugin.
We have configured this to restrict access to just two projects but every project has 'Zendesk Support' listed in the details pane.
How do we configure this so that it only displays on projects that can make use of the plugin?
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Hi Mark,
Though you can restrict the integration's access to projects, there isn't a built in way to prevent the app's fields from appearing on issue screens in restricted projects on the Jira side. There may be some possible workarounds to explore in Atlassian's Community.
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