Turn online status automatically when zendesk is opened



Posted Nov 08, 2022

Hi, I would like to come again on this zendesk feature request from june 2021 because i do think it should be available.

Regards.

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Hi,

Sometimes in  the morning, when i start working , i start Zendesk support and talk; but occasionally i just forget to put my status on available for calls (green status). 
So basically 15 min. later i realise this and i put it on green.

Can it not be an option that we can have a setting inside Zendesk that says: upon starting Zendesk session, put current user automatically available status for Talk and also for Chat?

 


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Thank you but this isn't related to my post :)

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