Issue with navigation bar title on iOS

6 Comments

  • Eric Nelson
    Zendesk Developer Advocacy

    Hi Doris,

    Unfortunately dark mode isn't supported in our sdk's. Though you can set the text to a specific color which would be visible in both light and dark mode. We cover this here.

    Sorry for the inconvenience. 

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  • Doris

    Hi Eric, 

    Thanks for answering! I think you've only answered part of my question, which is related to the second image I showed above. The first image clearly doesn't use dark/light mode as the navigation bar shows in blue for both dark/light mode. Therefore, the title whether white colored or not, should show in all cases. But there are cases in which it doesn't appear. Opening it a second time afterwards, shows it... 

     

    Please let me know your thoughts,

    Thanks, 

    Doris

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  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Doris,

    Can you provide a sample app with your implementation so that I can take a look in an isolated environment?
     
    Thanks!
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  • Doris

    Hi Eric, here is a link to download a sample app I created with the issues mentioned above. I put comments in order to better guide you. Please let me know when you download so I can restrict access to the link.

    https://drive.google.com/file/d/1ZS4RR9TggZfIo9s4z7yfpUaT7y7w0JdM/view?usp=share_link 

    Apologies for such a late answer, I thought my message had been submitted before now.

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  • Eric Nelson
    Zendesk Developer Advocacy
    Thanks Doris, I'll be digging into this now. 
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  • Eric Nelson
    Zendesk Developer Advocacy
    Hi Doris,

    I've went ahead and tried testing your sample app to replicate the behavior you've mentioned. The application is working as expected and I haven't run into any issues that you mentioned on light or dark mode. I've tested this on iOS 13-15 and the result has been the same throughout. Unfortunately without being able to replicate, I'm unable to assist with solving this issue. If you're experiencing these issue with your example, you may want to look into your xCode build. 
     
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