Add Messaging Data to Chat API

Planned

3 Comments

  • Prakruti Hindia
    Zendesk Product Manager

    Hi Lauren, 

    Thank you for providing a detailed feedback. Currently, it is possible to export dashboards and reports from Explore.  Having said that, we do plan to support APIs to extract the reporting metrics for messaging channels. 

    - Prakruti

    0
  • Lauren Benkov

    Thank you. Is there a timeline for this? Exporting as a csv is quite useless and does not solve my problem of not having this data in our data warehouse and being able to visualize it in looker among with the rest of our data

    0
  • Lauren Benkov

    Hi Prakruti Hindia - is there any update on a timline for supporting APIs for messaging? 

    -Lauren

    0

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