Using Zopim SDK for Android

3 Comments

  • Christopher Kennedy
    Zendesk Developer Advocacy
    Hi Aman,
     
    The Chat SDK v2 is the current version of the Chat mobile SDK that we recommend using to include live chat within your app.  Is there a specific concern you have with migration?
    0
  • Aman Toppo

    Yes, I'm unable to send messages through Chat Provider, without using the UI.
    Whenever I send a message, it gets in queue and is not fired until and unless the UI is opened.

    Unable to migrate because of this, any idea what could be causing this?

    0
  • Christopher Kennedy
    Zendesk Developer Advocacy
    Hey Aman,
     
    Have you followed our migration guide for moving to Chat SDK v2, including updating dependencies?  
     
    Also, are you calling the connection provider's connect method to establish the connection to our backend?  The API requests could be stuck in queue because they're waiting for a successful connection.  We break down connection management and connection state observation in Using the Chat SDK API providers.
    0

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