Dynamic content can be used in chat triggers.

1 Comments

  • Mei-E Loh
    Zendesk Product Manager

    Hi Eddie, 

    Thank you for your feedback, unfortunately, dynamic content for chat triggers is not on the roadmap at the moment and likely will not be on the roadmap as we move to messaging. 

    I will however capture this feedback for the messaging team working on proactive messaging. 

    To learn more about messaging you can refer to this article 

    Cheers,

    Mei-E 

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