Whatsapp Answer Bot should be able to react to attachments

Hello Zendesk,

we recently started using the answer bot for Whatsapp and we have a problem with the bot. Our customers often start conversations by just sending an picture of a broken product they bought, or a product they want to buy and the answer bot is not able to react to attachments. He just replies nothing. The bot should atleast answer with the default message.

Greetings
Marc