Multi-select custom field type does not available when trying to add it as a column in the View
Is there a Zendesk limitation where we cannot add a multi-select custom field type as a column in the View? They all don't appear for me when trying to add them. I am trying to filter my View with this field type. Any recommendation?
I'm afraid, Multi-Select fields cannot be added as columns in ticket views as of the moment. You can check this article for more details:
Creating views to manage ticket workflow
I've taken a look and found that other users are discussing similar needs here:
You can up-vote that original post and add your detailed use-case to the conversation. Threads with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning. Thank you!
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