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Unnecessary dangerous READ_EXTERNAL_STORAGE permission

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Michal

Posted Dec 11, 2022

Hello, the Zendesk Android SDK uses the READ_EXTERNAL_STORAGE permission. Because it only handles its files and shared photo attachments, would it be possible to instead use https://developer.android.com/training/data-storage/shared/photopicker which is supported all the way to 4.4 and doesn't require any dangerous permissions? Thank you

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    Mick O'Donnell

    Zendesk Product Manager

    Hi Michal,

    We took a look at PhotoPicker today following your post, but this library seems to be only for images, wherever the user can upload other document types such as PDF or XLS via the Zendesk SDK. So I don't think that we can use this library. We need to request READ_EXTERNAL_STORAGE as we do today.

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