Zendesk - How to display user sidebar (User Profile) app from zendesk server side Apps



Posted Dec 24, 2022

I am working on Zendesk server side App. I want to make User Profile show on a button Click, I have tried to find out way but didn't find anything on documentation. 




is that possible?


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5 comments

Hi Eric Nelson

You have understand my requirement correctly.
Thanks for our valuable response on this and confirmation.

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Hey Ram, 
 
To make sure I'm understanding you correctly, you're wanting to replace the action of the customer context panel opening with your own app when a customer clicks on the icon? Unfortunately that's not something that we'd support. 

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Eric Nelson

I want to open user profile app on the same tab when click on customer context icon

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Hey Ram,

Are you wanting to open up a new tab with the users profile on click of the customer context icon?

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Eric Nelson 
can you please help me on this?

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