disable deafult follow option for post or article by commenting on a post or article in Zendesk Via API
When a user comment on a post or article Via Zendesk Api by default the user followed that post or article and because of that user gets an email notification. I want to disable that default follow option when a user comments on a post/article Via Zendesk API.
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Hi Akbar! This functionality doesn't exist within Zendesk at this time, so I'll move this post to the feedback forum. This will allow the appropriate teams to see this request and consider it for future development.
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Greg Katechis thanks for the reply but before I was not getting this problem when I was commenting on any post/article via API the user was not getting a notification email there might be some setting changed in my Zendesk instance from my other team member that caused this cause.
Do you have any idea if is there any setting for that?
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