I feel like this is straightforward but I'm having trouble with the time filter data set. I'm looking to see how many updates were made on a specific date or time span regardless of ticket created date. But instead I'm only receiving a count of updates for tickets that were created on my selected date(s).
Date selected is 1/4/23.
I should have a total of 7 updates made that day but instead I only get 6 because the missing ticket on this count had an update that was made on a ticket that was created on 1/3/23 even though the update was made on 1/4/23. I still want to see all 7 regardless of the ticket being created on 1/3/23.
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