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Zen Sell widget in the mobile app

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Evan Cooper

Posted Jan 22, 2023

Just a quick feature request - if I could see the Zen Sell widget in the app that would be so amazing. I realize that’s a big change but since it’s a ZenDesk property I think it would be a better candidate than a random third party integration. And it would make my life as a support professional much easier.

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    Will Poon

    Zendesk Product Manager

    Hi Evan,

    Many thanks for your feedback. I'd love to understand your request a bit more so that I can file and log it properly in our internal systems. 

    Do you mean a way to see Zendesk Sell information inside the Support Mobile App or something different?

    Thanks,

    Will

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    Evan Cooper

    Hi Will, 

    Thanks for reaching out. So specifically I'm talking about this "Create Lead" functionality related to the Sell app for Support (screenshot) - this allows me create a lead for the sales team from the support ticket interface. It's not available in mobile, though: 

     

    Let me know if you have any other questions there. 

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    Will Poon

    Zendesk Product Manager

    Thanks for the information Evan, 

    I'll add this to the Sell teams backlog for future consideration. 

    We'll get back in touch on this thread if we do decide to go ahead with implementing this on mobile. 

    Thanks again,

    Will

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