API chats - Unauthorized access
Dear all, I'm trying to use REST API chats with the
URL : https://www.zopim.com/api/v2/chats
but the API responds with :
"description": "The server could not verify that you are authorized to access the requested resource"
I've tryed both with :
- Basic Auth : using mail and password of an admin account
- Bearer token : using an Oauth client secret generate by Zendesk admin center
It feels like credentials provided cannot usi chats api.
Have you ever had the same issue ?
Thanks in advance
For Chat, you must create the OAuth client from the Chat dashboard rather than Support admin settings. Check out our tutorial for generating an OAuth token for Chat.
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