Zendesk Ticket Count limit in Jira
The Zendesk Ticket Count limit in Jira.
The linked Tickets field shows 99+ in Jira, and with Zendesk Ticket Field not updating it makes it almost impossible to check the actual number of tickets if there are over 99 linked tickets, which is currently done by manually counting the linked tickets number. Is there a way to upgrade this feature and instead of showing 99+ show the exact number of the linked tickets?
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Official comment
Thank you for submitting this feedback for the Jira integration.
I've captured this feature request for the integration and we'll look to bring this in when we next work on that part of the product.
Thanks,
David
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