Provide an automated notification for API Usage

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Donald Fernandes

Posted Jan 30, 2023

Need an automated notification (alert) to be sent out when a configurable threshold (say 75%) of allocated API Usage quota for the Zendesk Platform has been consumed within 24 hours.

Notification recipients may be made configurable.

Above needs to be an optional Admin Center capability. 

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      Eric Nelson

      Hey Donald,
       
      Do you mind providing some additional context to your feature request? We don't set a daily limit on API usage. We do however have a rate limit that is set on a per minute basis. 

      Related docs:

      Rate limits
      Best practices for avoiding rate limiting
       
      Thanks!

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