Show complete list of CC's

Answered

January 31, 2023 07:47
Edited

Hi all,

As a "Light Agent" I don't have permission to change ticket properties. What can I do to see or to expand the complete list of CC's as "+ 4 more" is disabled?

Thank you very much for your support.

Daniel

2 Comments

Karen Beltran
- February 02, 2023 06:28
Zendesk Customer Care
Hi Daniel Imbach TEST,

This is an expected behavior. What you can do is check on the Ticket Events to see the list of cc users.

1
Daniel Imbach TEST
- February 02, 2023 06:49
Thank you Karen Beltran

It seems to be the only way...

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2 Comments

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