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Show complete list of CC's

Answered


Posted Jan 31, 2023

Hi all,

As a "Light Agent" I don't have permission to change ticket properties. What can I do to see or to expand the complete list of CC's as "+ 4 more" is disabled?

Thank you very much for your support.

Daniel


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2 comments

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Karen Beltran

Zendesk Customer Care

Hi Daniel Imbach TEST

This is an expected behavior. What you can do is check on the Ticket Events to see the list of cc users. 

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Thank you Karen Beltran

It seems to be the only way...

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