Getting 422 Unprocessed entity error while creating ticket in QA

image avatar

Varun Shah

Posted Feb 06, 2023

Hello,

 

I am getting the below error in the Zendesk QA environment while creating a new ticket.

 

Client error: `POST https://<subdomain>.zendesk.com/api/v2/tickets.json` resulted in a `422 Unprocessable Entity` response: {"error":"RecordInvalid","description":"Record validation errors","details":{"ticket_form_id":[{"description":"Ticket fo (truncated...) [details] {"error":"RecordInvalid","description":"Record validation errors","details":{"ticket_form_id":[{"description":"Ticket form is invalid","error":"InvalidValue"}]}}

 

0

0

0 comments

Date
    Newest

      Sign in to leave a comment.

      Didn't find what you're looking for?

      New post