• Tipene Hughes

  • February 14, 2023 16:03

  Zendesk Developer Advocacy

  Hey David,
   
  Can you share the version of ZCLI you’re using, as well as the openssl version and your operating system. Also, is it only the validate and package commands that are generating this error on your end?
   
  Thanks!
   
  Tipene
  
• David Noland

  • February 14, 2023 17:00

  SSL: LibreSSL 2.8.3
  ZCLI: @zendesk/zcli/1.0.0-beta.28 darwin-arm64 node-v19.3.0

  However, I went through and reinstalled the Zendesk Apps Framework and now it no longer uses ZCLI, but uses the legacy ZAT commands, which works successfully.

• Tipene Hughes

  • February 15, 2023 15:12

  Zendesk Developer Advocacy

  Thanks for the update, David. If you like, you can try re-installing ZCLI to see if that has any effect; this will bring it up to the latest version which is 1.0.0-beta.31. 
   
  ZCLI and ZAT can be used concurrently so you’ll still be able to validate and package your apps using ZAT if you continue to see issues.
  
• David Noland

  • February 15, 2023 16:25

  I tried reinstalling ZCLI and updated (@zendesk/zcli/1.0.0-beta.32 darwin-arm64 node-v19.3.0) and I get the same error. 
  
  
  

• Tipene Hughes

  • February 16, 2023 15:41

  Zendesk Developer Advocacy

  Huh, that’s strange. We haven’t been able to repro on our end. So I can troubleshoot this in more depth, can you provide a few extra details, specifically: what version of macOS are you running and, what web browser is configured as your default and is it up to date?
   
  Also, does this error appear when you run the zcli apps:create or zcli apps:server commands?
  
• Nixon Michaelangelo

  • May 13, 2023 03:45

  Try re-authenticating zcli with the correct subdomain. In our case, our subdomain had changed during partner account migration.

  1. zcli logout

  2. zcli login -i  and provide the right subdomain

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