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Conta inativa sem acesso há mais de 10 horas



Posted Feb 14, 2023

this service takes too long.

My customers have open support tickets and I can't access them.

My account was always contabilplay.zendesk.com and I paid 9 USD on my card on a recurring basis.

Now I just don't have access anymore.

I want to reactivate this account, everything is configured in zendesk - email support@contabilplay.com.br

contabil@contabilzonasul.com.br

All those emails were going to Zendesk Ticket Support and now I just don't have access anymore.

I don't want another account - contbilplay. I want the account I already used, even if I have to pay 25 USD for it for the most basic use.

I await your return immediately, I've been trying to solve a simple thing for over 10 hours.

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4 comments

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Brett Bowser

Zendesk Community Manager

Hey Hans,

I see you submitted a ticket to us and our Finance team was able to process your payment and get your account reactivated.
 
If you do continue to experience issues let us know. Thanks for bringing this to our attention!

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I want to have access to my account 

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I want to send the documentation you asked. Where do I send it to 

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Dekbi

Zendesk Customer Care

Hi Flavio,
 
I will be creating a ticket for this matter. Please expect an email once the ticket has been created.

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