Need Zendesk API solution to fetch changes events such as status on particular ticket we also need to track change timestamp



Posted Feb 22, 2023

We want to pull tickets status change history via specifying ticket_id in an API.

We have looked at available zendesk apis related to Ticket Audits, etc. These does not meet our requirements. As we need to also track timestamp when the changes happened on ticket.

Or is there simified way we can solve our requirement.

 


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