Internal Knowledge base creation

william Erani

March 02, 2023 11:19

Can anyone please advise / link the video of how to create a knowledge base for internal use?

1 Comments

Hannah Lucid
- March 02, 2023 18:45
Here is the Zendesk article around best practices when creating an IKB.

Here is a Zendesk help center full of Guide resources for an IKB as well.

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