How can i connect to data from zendesk FAQ
Answered
Posted Mar 03, 2023
Hello,
I'am looking to collect data from the help center (Guide data set). My compagnie is looking to analyse data from number of visit per page and the CSAT of the Faq.
Could give some info on how to connect to this API.
Best regards.
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1 comment
Jupete Manitas
In Explore, you can also capture your CSAT score and you can make use of filters like explore channels to isolate CSAT from Help Center and Web form - Understanding ticket channels in Explore. We hope this information helps! Thank you!
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