Disable reading back the number for callback request
Not plannedHello there,
I contacted Zendesk support about the function of the reading back the number for callback request. Apparently this is a default setting and cannot be disabled.
That is why I am posting it here.
Hopefully this is something you guys can improve in the future.
Greetings,
Cora
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Official comment
Hello,
Thank you for the question. Confirming that this is the default experience. At this time, we do not have plans to change this experience.
Thanks,
Sean
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