Zendesk Sell "top_bar" location leads to console error


  • Tipene Hughes
    Zendesk Developer Advocacy

    Hey, Rémi!

    I've been able to replicate the issue on my end. I've asked the product team to take a look at this in more detail and will let you know when I have more information. As a workaround, the zat server command results in the app loading correctly so you can use that for testing if you have zat configured.

    Thanks for bringing this to our attention and if you have any questions feel free to reach out!


  • Rémi

    Alright, thank you Tipene, looking forward to a fix. I will try the workaround in the meantime.
    All the best.

  • Remi
    Zendesk Customer Care

    Good day Rémi,

    I hope you are doing well today!

    I ran a test as we speak and can confirm that I'm now able to render the Sell "top_bar" app from ZCLI with the following manifest declaration : 

    "location": {
        "sell": {
          "top_bar": {
            "url": "assets/iframe.html"

    See below : with ?zcli_apps=true appended to the URL in Sell as per > Testing your Zendesk app locally.

    So, please give it a go and feel free to let us know if the issue remains on your end.

    I updated our ongoing support ticket as well.

    Hope this clarifies it! Have a great rest oy your day!

    Best regards,


Please sign in to leave a comment.

Powered by Zendesk