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Following an Article - await notifcation that changes were made

Planned


Posted Mar 27, 2023

Has this feature been added?  Eg: When you follow an article and the article is republished with changes, all followers will get an email notification letting them know the article is updated


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4 comments

Agree - this feature would be very valuable to my business.

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This feature would be a great advantage when it comes to updating server status type articles.

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Another vote for this!

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image avatar

Katarzyna Karpinska

Zendesk Product Manager

Hey Mary Paez, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

Thank you again for your feedback and for being a valuable customer with Zendesk.

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