Ability to merge branches of an answer


  • Official comment
    Brett Bowser
    Zendesk Community Manager

    Thanks for sharing this feedback everyone! Since we already have a request related to this, I'm going to close this one for comments and encourage everyone to share their feedback here instead: Connect other Flows from Present Options step

    I'll also be sure to pass this feedback along to the appropriate team :) Thanks again!

  • Harper Dane

    Allison Sargent Completely agree. This existing feature request is for the same pain point around non-modular Flows:

    Messaging Web Widget: Flow Builder > Connect other Flows from Present Options step

    Writing a new version of our bot takes days or even weeks, whereas it could be done in mere hours if copying steps worked as expected and/or if we had modular Flows.

  • Fiona

    Agreed! The flow becomes very unwieldy with all the duplicated branches. Makes it hard to manage and maintain consistency.


Post is closed for comments.

Powered by Zendesk